Refund and Returns Policy
RETURNS
We have 7 days return policy (only for returnable products).
Please ensure that the products you return are unused, unworn and the original tags are intact.
A non-refundable charge of Rs. 100 will be applied on all Cash on Delivery (COD) orders below Rs. 1,000.
Shipping charge and COD Charge are Non-Refundable.
International orders are not eligible for return.
Once the product is picked Refund will be initiated in 3 working days to the original source account for prepaid orders, For the COD orders Razor pay link will be sent to registered email ID.
Please share the package unboxing video for wrong product / Missing item received.
Don’t Handover Product without pick-up slip or SMS Confirmation.
Item purchase during sale is non-returnable.
Post wash query will only entertain within a month time from the date of delivery.
Only exchange will be applicable on order purchase on sale/offer.
Only one time exchange is allowed.
Don’t Accept if the package is tampered.
Don’t share the OTP with carrier if you haven’t received the product.
EXCHANGE –
Exchange is available for Size Issues. There is no additional charge for any exchange orders.
For new orders of lower price, the balance amount will be refundable
Size exchange is subject to availability.
Please share the package unboxing video for wrong product received.
For further detailes refer the link – Terms & Conditions and FAQ.
Need help?
Contact us at support@four10 for questions related to refunds and returns.
You can cancel you order within 6 hours of placing the order via Whatsapp. You can opt to cancel order by clicking the cancel order button in the Order confirmation message.
In case of returns/exchange, visit the returns section on the website. You need to pack the product back in its original packing (with tags) and handover the packet to our courier person. As soon as we have it back in our warehouse, we will verify and issue a refund on the same account details used while making payment.
Please note that handling fee of INR 100 is charged for returns.
In addition, order placed during any sale (eg: BOGO) which includes free products are not eligible for returns / exchanges.
We strive to deliver the best quality standards, however, in case you receive a damaged / defective product, we should be notified within 24 hours of delivery. Also, we request you to email us a photograph of the damaged / defective product
Return request needs to be raised within 10 days of the delivery date.
It takes 7-10 days for the product to arrive at our warehouse after the reverse pickup is done, after which it undergoes a quality check. Once it passes the QC, the refund for return or the exchange request will be initiated within 72 hours.
Please note if any promotional/coupon code is redeemed during a purchase, the full amount will be refunded as store credit. In case of a non-promotional purchase, the full amount will be credited to the bank account.
